Fees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 October

Support

FAQs

Who can use BeautyBye? BeautyBye is for verified professional beauty buyers and sellers. How do listings work? Sellers create listings with product details, photos, condition notes, price and delivery options. Are items checked? BeautyBye may review listings and evidence, but sellers remain responsible for accuracy and lawful sale. What happens if there is a problem? Contact support with the order details, photos and messages so the issue can be reviewed. Can I pay outside BeautyBye? No. Off-platform payments are not covered by marketplace support and may lead to account restrictions. How do cookies work? Essential cookies run the service; optional analytics cookies need consent. How do I contact support? Email customerservice@beautybye.co.uk.

Short answers for common marketplace questions before you contact the team.

FAQs

Do I need to verify before selling? Yes. BeautyBye is built for verified professionals, so seller access depends on review and approval. Why was my listing held for review? The team reviews new listings for category fit, condition, photo quality, and seller compliance before they go live. How do I contact support? Email customerservice@beautybye.co.uk.