Fees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 OctoberFees waived until 31 October
Buyer help

Buy professional beauty stock with clarity.

From checking condition to tracking delivery and raising an issue, this is the practical BeautyBye buying journey.

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Start here

The essentials at a glance

01

Check before buying

Review condition, quantity, photographs, seller details, delivery and safety information.

02

Review the live total

Checkout shows item price, delivery and the current transaction service fee or waived state.

03

Inspect promptly

Confirmed delivery or collection opens the 48-hour BeautyBye review window.

Practical guide

What to do and what happens next

Finding and checking an item

Use the listing photographs, description, condition, quantity, compatibility and safety information. Keep transaction messages and payment inside BeautyBye.

Checkout and delivery

Confirm the exact item, seller, delivery or collection route, address where needed, current fees and order total before payment.

When something is wrong

Use the order issue control promptly for loss, damage, a material mismatch, wrong item, suspected counterfeit or unsafe goods. Keep the item, packaging, labels and photographs.

Refunds and rights

BeautyBye may request evidence or a return and may approve a full or partial refund. The platform window does not remove a statutory right that cannot lawfully be excluded.