Check before buying
Review condition, quantity, photographs, seller details, delivery and safety information.
From checking condition to tracking delivery and raising an issue, this is the practical BeautyBye buying journey.

Review condition, quantity, photographs, seller details, delivery and safety information.
Checkout shows item price, delivery and the current transaction service fee or waived state.
Confirmed delivery or collection opens the 48-hour BeautyBye review window.
Use the listing photographs, description, condition, quantity, compatibility and safety information. Keep transaction messages and payment inside BeautyBye.
Confirm the exact item, seller, delivery or collection route, address where needed, current fees and order total before payment.
Use the order issue control promptly for loss, damage, a material mismatch, wrong item, suspected counterfeit or unsafe goods. Keep the item, packaging, labels and photographs.
BeautyBye may request evidence or a return and may approve a full or partial refund. The platform window does not remove a statutory right that cannot lawfully be excluded.