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BBBEAUTYBYE
Delivery & collection

From seller setup to a confirmed handoff.

How shipping prices, supported collection, tracking and review fit together without promising carrier timings BeautyBye cannot control.

BeautyBye editorial image for From seller setup to a confirmed handoff.
Start here

The essentials at a glance

01

Before purchase

Available shipping or collection and the order total are shown in checkout.

02

Seller readiness

Addresses, parcel preset, printer and carrier settings feed the live route.

03

Track and inspect

Use the order tracking state; confirmed handoff starts the review window.

Practical guide

What to do and what happens next

For buyers

Verify the destination or collection choice. If a parcel is delayed, lost or damaged, preserve tracking, packaging and photographs and raise an order issue.

For sellers

Use the supported label or collection route, keep handoff evidence and follow carrier restrictions. A permitted listing is not a promise that every carrier accepts its shipping class.

Large Equipment

Large Equipment follows the collection-only/direct-settlement route where shown by the live product. Do not create an unsupported parcel or payment workaround.

Need help?

Talk to BeautyBye support.

Include your account email and the relevant order, listing or report reference. Do not email identity documents unless BeautyBye provides a secure route.

Email support