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Seller help

Set up, list and fulfil with confidence.

Professional verification, seller readiness, accurate listings, fulfilment and payout all have distinct current states.

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Start here

The essentials at a glance

01

Verify professional access

Professional verification determines marketplace access; seller approval and payout readiness are separate.

02

Complete the traffic lights

Finish Stripe payouts, addresses, parcel presets, printer capability and carrier readiness.

03

List accurately

Use clear original images, truthful condition, complete safety details and a supportable price.

Practical guide

What to do and what happens next

Becoming a seller

One account can buy and sell. Apply once for professional verification, respond through the request-more-information flow and then complete seller readiness.

Shipping setup

Keep dispatch details complete. Configure collection where supported, Small/Medium/Large parcel presets at 1kg/5kg/10kg, printer capability and eligible carriers.

Listing and moderation

Review AI title suggestions before use, add useful images, describe every material defect and never list recalled, counterfeit, prohibited or unsafe stock.

Orders and payout

Buyer payment and seller payout are distinct. Delivery or confirmed collection starts review; an open issue, dispute, refund or reversal can hold an unreleased payout.